Shipping Policy

At MIZUU, we understand the importance of receiving your purchased products in perfect condition and on time. Our extensive network of delivery partners ensures that products are delivered as quickly as possible.

1. Shipping Locations

We ship and deliver orders across PAN India.

2. Processing Time

The processing time for an order is 2–3 business days after confirmation.

3. Delivery Time

The standard delivery time varies based on location and PIN code, typically taking 5–7 business days. Orders are usually dispatched within 3–5 working days.

Note: Delivery may be delayed due to unforeseen circumstances. We will make our best efforts to deliver on time.

4. Shipping Charges

5. Delivery Attempts

Our delivery partner will attempt delivery three times. If the recipient is unavailable or fails to respond to delivery calls, the order will be returned to us.

6. Lost Prepaid Orders

In case of loss of a prepaid order during transit, the customer will be eligible for a full refund of the prepaid amount.

7. Tracking Information

Once the order is dispatched, customers will receive a notification on their registered email ID with confirmation and tracking details at every stage until final delivery.

8. Returns & Credit Note

For information regarding returns and credit notes, please refer to our Return & Refund Policy.

9. International Shipping

MIZUU currently operates and delivers orders only within India (PAN India).